Privacy/Security Policy

Privacy / Security Policy

Security: We use the latest security technology to assure that your information is fully protected. Orders are placed using Secure Socket Layer (SSL) encryption. This is the industry standard for protection on the internet. SSL security provides data encryption, server authentication, and message integrity. SSL is built into all major browsers and Web servers. Simply installing a digital certificate turns on these capabilities. Onestopfanshop uses 128-bit encryption to assure your protection.

Safe Shopping With OneStopFanShop, Inc.: Along with our SSL encryption we provide you with several other layers of protection. We are PCI DSS compliant. All credit card orders are processed by Paypal powered by Braintree. Paypal powered by Braintree is an industry leader in credit card protection. They verify your information directly with the credit card company as orders are processed. All PayPal payments are protected via each respective company. Further, under the Fair Credit Billing Act your bank cannot hold you liable for more than $50 of fraudulent charges. In the event of an unauthorized use of your credit card or payment info you must notify the provider in accordance with its reporting rules and procedures.

OneStopFanShop, Inc. is committed to maintaining the privacy of our customers. This Privacy Policy describes our practices for gathering, storing, and using information. We do collect a certain amount of information in order to enhance your shopping experience, and to assure orders are properly processed. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you disagree with the terms and conditions below please do not use or access this website. By accepting this Privacy Policy you expressly consent to the use and disclosure of your personally identifiable information as outlined below. From time to time this policy may be edited or changed. Please check back periodically for any changes.

Information Collection

Information Automatically Collected: Similar to most web sites we collect certain non-identifiable information regarding your use of the website. This information may include but is not limited to: IP address, date and time of site access, sites previously visited, link or search used to access the site, the operating system you are using, the areas of the website you visited, page views, time spent on site, etc.

Cookies: Cookies are data files that install a small amount of information to your computer when you visit a website and permit the server to identify your browser. Cookies enhance the convenience and use of the site. They contain identification information that enables us to streamline your experience. They do things like recognizing previous use of the web site so you do not have to enter information more than once. You may choose to delete cookies at any time. You may also choose to reject cookies. However, doing so will require you to reenter information every time you use our services, and might affect your ability to access certain features of the site or engage in transactions through the site.
Tracking Information: OneStopFanShop, Inc. may collect non-personal information regarding your traffic patterns, demographics, and purchases. This information is used solely for research & development by our site administrator. It will not be shared with any third parties.

If you would like to block this collection, please use a private browser, browser with cookies disabled, or we encourage you to use Google Analytics' currently available opt-outs for the web.

Personal Information You Provide

In order to complete a transaction with us you will be asked to provide certain personal information. This information is can be categorized as required or optional.
Required Information: In order to make and receive a purchase it is necessary for you to provide the following information: Name
Billing Address
Shipping Address
Email Address
Telephone Number
Payment Information

This is the basic information necessary to complete a transaction. The email address is used for communication purposes. We will provide you with a receipt and order tracking information via email. The phone number is necessary in case the delivery service has difficulty delivering your package. All personal information provided in this section is only stored as long as is necessary to complete the transaction process.

Optional Information: From time to time we will put optional fields on the checkout form. These are used for research purposes only.

Site Registration: Registration is not required in order to make a purchase from us. However, if you choose to register with us you will not have to reenter personal information upon prior visits. Registration also makes you eligible for various discounts and sales not available to other customers. It also allows us to tailor the site to you, and it allows you to access the “My Account” area of the site.

Emails: You may opt-in to our email newsletter. From time to time we may send you information that we believe will interest you including special sales and offers not available to the general public. At any time you may opt-out of the email list by sending a request to support@onestopfanshop.com. We respect our customers and we do not share, sell, or abuse our customer email list.

Marketing and Special Offers: When you opt in to the email list we will send you special offers from time to time. We respect your privacy and your inbox. We will not overwhelm you with emails, nor will we provide your address to anyone else.

Disclosure of Personal Information

In order to process transactions we are required to disclose some personal information. This information is provided to certain service providers such as: your credit card issuer, third-party credit verification company, the product handler, and any delivery service.

Any “direct from the manufacturer” purchases require us to provide your name and address to the manufacturer.
Any request by law enforcement or government institutions to access your personal information will be handled in accordance with local, state, and federal law. We will always assist law enforcement officials if we have reasonable grounds to believe the information we provide will be useful in the investigation of unlawful activity.

If you wish to access your personal information on file you may send a request to support@onestopfanshop.com. You will be given reasonable access to your information. Please help us maintain the accuracy of your information by notification of any changes.

If you wish to receive information about the privacy policy of any third party we deal with please send a request to support@onestopfanshop.com.

Children: We are committed to protecting the privacy of all visitors including children. We will not knowingly collect information from a child under the age of 13 in accordance with the Children’s Online Privacy Protection Act. If you are not an adult do not shop on our site. If you are a child you must ask your parent or legal guardian to assist you in using the site.

Mergers or Acquisition: If Onestopfanshop Inc. is merged or acquired by another entity all personally identifiable information may be transferred to such entity.

Links to Other Sites: As a service to our users we may provide links to other sites. We have no responsibility or liability for, or control over, those other sites, resources or their collection and use of personal information. Please read their Privacy Policy.

Contests and Promotions: In the event that you enter a contest or promotion provided by One Stop Fan Shop please read the applicable contest or promotion rules regarding the collection, use and disclosure of personal information. If there are any conflicts the specific contest or promotion literature will supersede this document.

Mobile Program Terms of Service - Mobile Message Service Terms and Conditions

The OneStopFanShop mobile message service (the "Service") is operated by OneStopFanShop, Inc. (“ OneStopFanshop ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, order updates, account alerts, promotions, specials, and other marketing offers from OneStopFanShop via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to [insert your sending number] to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other OneStopFanShop mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 844-700-2041 or email support@onestopfanshop.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Further Information:

If you have any questions about this Privacy/Security Policy, or about the collection of personally identifiable information please contact us as follows:
Onestopfanshop Inc,
Attn: Privacy
1040 Parkway Industrial Park Drive
Buford, GA 30518
Phone/Fax: 678-765-7769
Email:support@onestopfanshop.com

4. Send to :
OneStopFanShop, Inc.
Attn: Returns
1040 Parkway Industrial Park Drive
Buford, GA 30518