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Shipping & Returns

Free Shipping On Every Item Storewide + 1 Year No Hassle Returns!

Return Policy

365 Day No-Hassle Returns: Return In Original Packaging And In The Same Condition. It's That Easy!

We want you to be 100% satisfied with your purchase. If for any reason you are not satisfied, you may return the item for a full refund of the item price. Buyer is responsible for return shipping unless the item is damaged.  Please email support@onestopfanshop.com prior to returning, if damaged. 

Please follow the steps below:

1. Please include your PO# and your name along with a brief reason for your return.

2. Package item(s)

3. Send to :

OneStopFanShop, Inc.

Attn: Returns

1040 Parkway Industrial Park Drive

Buford, GA 30518

 

4. Please ship using a delivery confirmation number or tracking number for your protection, as well as ours.

 

 

*Please allow up to 5 business days processing time, once the item has been received by our returns department. All refunds will be given in the same manner as original payment method.

 

Shipping

Warehouse hours Monday-Friday 8am-4pm EST.  We are closed weekends and most holidays.

Can I expedite shipment?
We cannot expedite shipment at this time. We are looking into this as a future option.  Some items are made to order and the shipping time cannot be shortened.  P
lease make sure to note the shipping information on each product page, as each item has its own shipping time.  You can find the shipping time for each item by clicking on the 'Other Details' tab below the product description.  In addition, you can view the shipping time below the product title on the cart page.

Do you ship Internationally?

No, we apologize, but at this time we are only able to ship to the 48 continental states. 

 

Customer Support

Customer support hours Monday-Friday 8am-3pm EST.  We are closed weekends and most holidays.


Please email us at support@onestopfanshop.com or call 678-765-7769.

Mailing:

OneStopFanShop Inc.
Attn: Returns
1040 Parkway Industrial Park Drive
Buford, GA 30518